Sesam Street 323b, 4010, Norway

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Yes we do ship everywhere and shipping is FREE for Orders Over 4.99$ .

Which payment methods are accepted in the Online Shop?

Payments method Is PayPal and any Credit Cards .

PayPal is a safer, easier way to send and receive money online. When you select PayPal as the payment method, you will be linked to the PayPal site where you can make payment.

How long will delivery take?

We begin processing your order immediately after it has been placed, however, we ask for 3-4 business days for us to prepare and ship your item. Items are shipped from one of our 4 warehouses located in USA, China , UK and Singapore. Our worldwide free shipping generally takes around 15-30 business days from the shipment date. This time frame may vary depending on the country and package being delivered.

 

To check the status of your order,  contact us at [email protected] and we will be more than happy to update you on the progress of your order and estimated delivery date.

How secure is shopping in the Online Shop? Is my data protected?

We use an industry-standard encryption to protect the confidentiality of the information you submit during checkout. When you submit order and payment information to us, we use 128-bit Extended Validation Secure Socket Layer (EV SSL) encryption to protect that information in transit. With SSL technology, the web address starts with “https://” instead of “http://” to indicate that your information is encrypted during transmission.

Our privacy protection standards are certified by McAfee Secure and you can get more information on our security by visiting McAfee.com.

This site is PayPal verified and 100% Secure for your shopping protection.

What exactly happens after ordering?

If you plan to give one of our items as a holiday or occasional gift, we do not recommend buying the items during the month when the holiday is happening. There is a risk of the item not arriving there on time. We are not held responsible for items that do not arrive before specified dates.

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Still Got a Question?

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